Privacy Policy

1. Overview

Al Meschi Auto Body Inc respects your privacy. This Privacy Policy describes how we may collect, use, store, and protect information when you visit our website, contact us, request an estimate, call the shop, or otherwise communicate with us.

By using this website or submitting information to us, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect information that you voluntarily provide when you contact us, request an estimate, call the shop, or submit a form through the website.

Information you may provide includes:

• Your name
• Phone number
• Email address
• Vehicle year, make, model, and related vehicle details
• Photos or descriptions of vehicle damage
• Insurance-related information you choose to provide
• Messages, questions, or service requests sent through the website

Information collected automatically may include:

• IP address
• Browser type and device information
• Pages visited on the website
• Date, time, and general usage activity
• Basic analytics and performance data

3. How We Use Information

We use the information we collect to respond to inquiries, provide estimates, communicate with customers, schedule services, and improve the website and customer experience.

• To respond to calls, messages, and estimate requests
• To provide information about collision repair, inspections, refinishing, or related services
• To communicate about appointments, repairs, or service status
• To process customer requests and maintain business records
• To improve website performance and user experience
• To protect the website, business, customers, and systems from misuse

4. How We Share Information

We do not sell your personal information. We may share information only when necessary to operate our business, provide requested services, comply with legal obligations, or protect our rights.

Information may be shared with:

• Service providers who help operate the website or business systems
• Insurance companies or claim representatives when requested or authorized by you
• Repair-related vendors or partners when needed for service
• Legal, regulatory, or government authorities when required by law

5. Cookies & Website Data

Our website may use cookies, analytics tools, or similar technologies to help the site function, measure website traffic, and improve user experience.

You can usually adjust your browser settings to block or delete cookies. Some website features may not work properly if cookies are disabled.

6. Data Security

We take reasonable steps to protect information submitted through our website and business communications. However, no website, email, or electronic transmission is completely secure.

Please avoid submitting highly sensitive information through website forms unless specifically requested through a secure method.

7. Your Choices

You may contact us to request that we update, correct, or delete information you previously provided, subject to any business, legal, insurance, or recordkeeping requirements.

• You may choose not to submit information through the website.
• You may call the shop directly instead of using website forms.
• You may request updates or corrections to your contact information.
• You may adjust cookie settings through your browser.

8. Children’s Privacy

This website is intended for general business use and is not directed toward children. We do not knowingly collect personal information from children.

9. Updates To This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

Continued use of the website after changes are posted means you accept the updated Privacy Policy.

10. Contact Us

For questions about this Privacy Policy or how your information is handled, please contact Al Meschi Auto Body Inc.